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AUDIENCES

Media audiences are groups of individuals who consume content through various media channels, such as television, radio, and digital platforms. These audiences can be segmented by demographics, which include characteristics like age, gender, income, education, and ethnicity. Psychographics go deeper, examining lifestyle, values, interests, and personality traits to understand audience motivations. Additionally, subcultural tribes refer to groups of people who share specific, often niche, interests or identities, forming tight-knit communities within the broader media audience.

In the digital age, audiences have become less active in traditional consumption, leaning more towards passive consumption where they absorb content without direct interaction. However, the rise of "prosumers"—audience members who both consume and create content—has blurred the lines between producers and consumers. These prosumers engage more deeply with content, often influencing trends and contributing to the media landscape by sharing their own creations and opinions online.

​DEMOGRAPHICS

Demographics refer to the statistical characteristics of a population, often used in marketing, media, and research to segment and understand different groups of people. Common demographic factors include age, gender, income, education, occupation, ethnicity, and location. These characteristics help organizations tailor products, services, and content to meet the needs and preferences of specific audience segments.

A key demographic classification used in the UK and other countries is the ABC1 and C2DE social grading system, which categorizes individuals based on their occupation and social class.

  • ABC1 represents the higher and middle social classes:

    • A: Higher managerial, administrative, or professional roles (e.g., CEOs, doctors).

    • B: Intermediate managerial, administrative, or professional roles (e.g., middle managers, teachers).

    • C1: Supervisory, clerical, and junior managerial roles (e.g., office supervisors, salespersons).

  • C2DE represents the lower social classes:

    • C2: Skilled manual workers (e.g., electricians, plumbers).

    • D: Semi-skilled and unskilled manual workers (e.g., factory workers, laborers).

    • E: Those on the lowest levels of subsistence (e.g., pensioners, unemployed).

This classification helps businesses and media planners target specific socio-economic groups more effectively, understanding their different behaviors, needs, and spending patterns.

The BBC's Great British Class Survey identifies seven social class groupings in the UK:

  1. Elite: Wealthy, highly influential, with extensive cultural access.

  2. Established Middle Class: Prosperous, culturally engaged, and socially well-connected.

  3. Technical Middle Class: Economically strong, less culturally/socially engaged, often in technical jobs.

  4. New Affluent Workers: Moderately wealthy, culturally active, often younger with technical/service jobs.

  5. Traditional Working Class: Modest income, strong community ties, typically in manual or clerical work.

  6. Emergent Service Workers: Young, culturally engaged, low income, often urban service workers.

  7. Precariat: The most disadvantaged, with low economic, social, and cultural capital.

​BBC iPlayer Sign of the Times 1992

PSYCHOGRAPHICS

Psychographics explore people's lifestyles, values, and attitudes to understand consumer behavior beyond demographics. Young & Rubicam's VALS (Values, Attitudes, and Lifestyles) framework is a key tool in this area, segmenting consumers into groups like Innovators, Thinkers, Achievers, and Experiencers, each with distinct traits and motivations. For instance, "Achievers" value success, while "Experiencers" seek excitement. By using VALS, marketers can create targeted campaigns that resonate deeply with specific psychographic profiles, leading to more personalized and effective communication strategies that better engage consumers.

  • Innovators:

    • High-resource individuals who are confident, take-charge, and open to new ideas. They are successful, sophisticated, and leaders in society, often adopting new products and technologies early.

  • Thinkers:

    • Well-educated and informed, thinkers value knowledge, responsibility, and order. They are motivated by ideals and tend to make decisions based on careful consideration rather than impulse.

  • Achievers:

    • Goal-oriented, hardworking individuals who seek success and stability. They value achievement and are often motivated by their career and social status.

  • Experiencers:

    • Young, enthusiastic, and adventurous, experiencers are motivated by self-expression. They seek excitement, variety, and new experiences, often spending on fashion, entertainment, and social activities.

  • Believers:

    • Conservative and conventional, believers are motivated by ideals and deeply rooted traditional values. They prefer familiar products and established brands.

  • Strivers:

    • Strivers are motivated by achievement but have fewer resources. They are often concerned with the opinions and approval of others, striving for a lifestyle they admire.

  • Makers:

    • Practical and self-sufficient, makers value self-expression through physical activities like building and fixing things. They prefer a hands-on approach and are generally distrustful of large institution

​GENERATIONAL SHIFT

Since World War II, several distinct generations have emerged, each shaped by unique historical, cultural, and technological influences:

  1. Silent Generation (1928-1945):

    • Born during the Great Depression and World War II, this generation is characterized by values of hard work, discipline, and frugality. They experienced post-war prosperity and are often seen as conformist and traditional.

  2. Baby Boomers (1946-1964):

    • Born during the post-war baby boom, they grew up during a time of economic prosperity and significant social change, including the civil rights movement and the sexual revolution. They value individualism and have been influential in shaping modern consumer culture.

  3. Generation X (1965-1980):

    • Raised during a time of economic uncertainty and the rise of dual-income families, Gen X is often characterized by independence, resilience, and skepticism. They witnessed the rise of technology and are sometimes referred to as the "MTV Generation."

  4. Millennials (1981-1996):

    • Also known as Generation Y, Millennials came of age during the digital revolution. They are tech-savvy, value experiences over material goods, and prioritize work-life balance. Social media, globalization, and economic challenges like the Great Recession have shaped their worldview.

  5. Generation Z (1997-2012):

    • The first true digital natives, Gen Z has grown up with smartphones, social media, and instant access to information. They are diverse, socially conscious, and value authenticity. They are also pragmatic, having witnessed global instability and economic challenges.

  6. Generation Alpha (2013-present):

    • The youngest generation, still growing up, is being shaped by technology and the increasing influence of artificial intelligence. They are expected to be the most educated, tech-savvy, and environmentally aware generation yet.

​SUBCULTURES AND UK TRIBES​

Subcultures are distinct groups within a larger culture that differentiate themselves through unique beliefs, values, interests, and behaviors. These groups often form around shared activities, styles, or identities, creating a sense of belonging and community among members. Subcultures can emerge based on music preferences (like punk or hip-hop), fashion (goth or streetwear), or lifestyle choices (like skateboarding or gaming). They often challenge mainstream norms and express alternative perspectives, contributing to cultural diversity. While subcultures may influence broader society, they typically maintain their own distinct practices, language, and symbols that set them apart from the dominant culture.

The UK Tribes research categorizes British youth into distinct groups based on their attitudes, interests, and behaviors, offering insights into cultural and social trends. Conducted by Research the Youth, it identifies tribes such as "Trendies," who embrace fashion and social media, and "Grubs," who prioritize comfort and home life. The research highlights how these tribes engage with media, brands, and each other, providing valuable information for marketers and businesses to target specific youth segments effectively. By understanding these tribes' values and lifestyles, organizations can tailor their strategies to resonate with diverse youth subcultures.

​​CHECK YOUR LEARNING​

  1. What are media audiences?

  2. What are the main ways to segment media audiences?

  3. What does the term 'demographics' include?

  4. Define 'psychographics'.

  5. What is a 'prosumer'?

  6. Name one key demographic classification system used in the UK.

  7. What does 'ABC1' represent?

  8. List the categories under 'C2DE'.

  9. What are the seven social class groupings identified by the BBC's Great British Class Survey?

  10. What are the seven psychographic segments in Young & Rubicam's VALS framework?

  11. What characteristics define 'Innovators' in the VALS framework?

  12. How are 'Achievers' motivated according to VALS?

  13. Which generation is characterized by growing up during the digital revolution?

  14. What is a key trait of Generation Z?

  15. Which generation is expected to be the most educated and tech-savvy yet?

  16. What is the primary focus of subcultures?

  17. Give an example of a subculture based on fashion.

  18. What is the focus of the UK Tribes research?

  19. Name a tribe identified in the UK Tribes research.

  20. Why are subcultures important in understanding media audiences?

KEY VOCABULARY

  • Media Audiences: Groups of individuals who consume content through various media channels, such as television, radio, and digital platforms.

  • Demographics: Statistical characteristics of a population, such as age, gender, income, education, and ethnicity, used to segment and understand different groups.

  • Psychographics: The study of people's lifestyles, values, interests, and attitudes to understand consumer behavior beyond basic demographic data.

  • Subcultural Tribes: Distinct groups within a larger culture that share specific, often niche, interests or identities, forming tight-knit communities.

  • Digital Platforms: Online or electronic platforms, such as social media sites and streaming services, where digital content is consumed and shared.

  • Prosumers: Audience members who both consume and create content, blurring the lines between producers and consumers in the media landscape.

  • Social Grading System: A classification system, like the ABC1 and C2DE categories, that segments individuals based on occupation and social class.

  • Values: Core beliefs or standards that guide individuals' behavior and decision-making processes.

  • Lifestyles: The way in which people live, including their habits, attitudes, tastes, and standard of living.

  • Attitudes: A person's feelings or opinions about something, often influencing their behavior.

  • Segmentation: The process of dividing a broad audience into distinct groups based on shared characteristics for targeted marketing or content creation.

  • Targeting: The practice of focusing marketing efforts or content creation on specific audience segments to increase engagement and effectiveness.

  • Content Consumption: The act of engaging with and absorbing media content across various platforms, such as reading, watching, or listening.

  • Cultural Diversity: The presence of multiple cultural groups within a society, each contributing to the overall cultural landscape.

  • Passive Consumption: The act of absorbing media content without active engagement or interaction, often in a more relaxed or unconscious manner.

  • Engagement: The degree of attention, interaction, and emotional involvement that an audience has with media content.

  • Consumer Behavior: The actions and decision-making processes of individuals when selecting, purchasing, and using products or services.

  • Traditional Media: Established forms of media, such as television, radio, and print, as opposed to new digital media platforms.

  • Social Class: A division of a society based on social and economic status, often influencing an individual's lifestyle and opportunities.

  • Content Creation: The process of generating media content, such as articles, videos, or images, for consumption by an audience.

STUDENT ESSAY​

MEDIA AUDIENCES are crucial in shaping the way content is produced, distributed, and consumed across various platforms, including TELEVISION, RADIO, and DIGITAL MEDIA. Understanding these audiences involves segmenting them by DEMOGRAPHICS and PSYCHOGRAPHICS, as well as recognizing the influence of SUBCULTURAL TRIBES. This segmentation is essential for creating targeted content that resonates with specific groups and maximizes engagement.

DEMOGRAPHICS refer to the STATISTICAL CHARACTERISTICS of a population, such as AGE, GENDER, INCOME, EDUCATION, and ETHNICITY. These factors are used by media organizations to identify and cater to specific audience segments. For instance, the ABC1 and C2DE SOCIAL GRADING SYSTEM in the UK categorizes individuals based on their OCCUPATION and SOCIAL CLASS. This system helps businesses and media planners tailor content to different socio-economic groups, understanding their distinct BEHAVIORS and PREFERENCES. The BBC's GREAT BRITISH CLASS SURVEY further refines this by identifying seven social class groupings, from the ELITE to the PRECARIAT, each with unique cultural and economic characteristics.

PSYCHOGRAPHICS, on the other hand, delve deeper into LIFESTYLES, VALUES, and ATTITUDES to understand consumer behavior beyond basic demographics. The VALS (VALUES, ATTITUDES, AND LIFESTYLES) FRAMEWORK by YOUNG & RUBICAM is a key tool in this area. It segments consumers into groups like INNOVATORS, THINKERS, ACHIEVERS, and EXPERIENCERS, each driven by distinct motivations. For example, ACHIEVERS are goal-oriented and value success, while EXPERIENCERS seek excitement and variety. By leveraging these psychographic insights, marketers can develop more personalized and effective communication strategies that resonate with specific PSYCHOGRAPHIC PROFILES.

In addition to DEMOGRAPHICS and PSYCHOGRAPHICS, the concept of SUBCULTURAL TRIBES is essential in understanding media audiences. SUBCULTURES are distinct groups within a larger culture that differentiate themselves through unique BELIEFS, VALUES, INTERESTS, and BEHAVIORS. These groups, often centered around MUSIC, FASHION, or LIFESTYLE CHOICES, contribute to CULTURAL DIVERSITY by challenging mainstream norms and expressing alternative perspectives. The UK TRIBES research categorizes British youth into various groups based on their attitudes and behaviors, such as "TRENDIES," who are fashion-forward and engaged with social media, and "GRUBS," who prioritize comfort and home life. Understanding these tribes allows organizations to tailor their strategies to resonate with diverse youth subcultures.

The DIGITAL AGE has also transformed media audiences, leading to a shift from ACTIVE to PASSIVE CONSUMPTION. While traditional media consumption involved active engagement, modern audiences often absorb content passively. However, the rise of "PROSUMERS"—audience members who both CONSUME and CREATE CONTENT—has blurred the lines between producers and consumers. PROSUMERS engage more deeply with content, influencing trends and contributing to the media landscape through their own creations and opinions shared online. This shift highlights the growing importance of understanding not just how audiences consume content, but also how they interact with and contribute to it.

In conclusion, media audiences are integral to the media landscape, shaping how content is created and consumed. By segmenting audiences through DEMOGRAPHICS, PSYCHOGRAPHICS, and recognizing the role of SUBCULTURAL TRIBES, media organizations can develop targeted strategies that engage specific groups effectively. In the DIGITAL AGE, understanding the evolving role of audiences, particularly the rise of PROSUMERS, is essential for staying relevant and responsive to the changing media environment.

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Social Class
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